Business Support/ Admin/ Customer Service (Order Processing)

1. Sales Order Processing: -
2. Ensure all sales order documents and agreements are completed by the sales division.
3. Work closely with the Sales to assign sales enquiries.
4. Generate sales order and customer invoices upon process completion.
5. Coordinate with internal/external customers to ensure timing billing processing/delivery.
6. Maintain & monitor monthly sales and prepare the necessary report.
7. Ensure all order documents updated in Sales Order and save in company sharing folders

2. Sales Activity/ Report Tracking: -

1. Prepare quotation
2. Maintaining all the sales activity tracking related reports listed below:
3. Sales reports
4. Monthly closed deal reports
5. Customer listing
6. Salesman performance reports

3.Non-Trade Processing:

1. Assist in processing non-trade transactions
2. Prepare and update supporting documents for finance processing
3. Perform basic data checks to ensure accuracy and completeness
4. Support reconciliation and follow up on discrepancies
5. Assist in month-end closing activities
6. Coordinate with internal teams (Finance, Billing, Operations) for information and clarification
7. Maintain proper documentation and filing for audit purposes
8. Support reporting and data tracking tasks
9. Handle ad-hoc administrative and operational duties