Key Responsibilities:
- Business Support: Assist in various business needs such as research, documentation, monitoring, data analysis, and preparing reports.
- Website Support: Contribute to basic website design tasks, including updating content and performing regular UI/UX enhancements
- Technical Support: Provide assistance in troubleshooting and resolving basic IT application and network-related issues.
- Documentation: Maintain accurate records, logs, and trackers for business-related issues or tasks, actions taken, and resolutions.
- Project Assistance: Support ongoing projects by assisting with documentation, requirement gathering, coordination, and follow-up activities.
- Research: Conduct research on assigned business, technology, or industry-related topics, and present findings clearly and concisely.
- Administrative Support: Assist with routine tasks such as preparing slides, updating spreadsheets, drafting simple communications, organizing files, and managing shared folders or project documents.
- Meeting & Coordination Support: Help arrange meetings, prepare agendas, take minutes, track follow-up actions, and ensure information is communicated to the relevant team members.
- Learning & Development: Actively participate in internal training, onboarding sessions, and knowledge-sharing activities to build technical and business understanding.
Required Skills & Qualifications:
- Currently pursuing a degree in Business, Science, Information Technology, or any related field.
- Experience with common office software and tools especially MS Excel, Word, PowerPoint and Teams.
- Experience with basic conversational AI such as ChatGPT.
- Strong command of English and Malay, with good written and verbal communication skills.
- Presentable with excellent presentation and communication skills.
- Basic understanding of business process and IT solutions.
- Ability to work well in a team environment and collaborate with colleagues.
- Positive attitude and willingness to learn.
- Responsible, reliable, and disciplined in completing tasks.
- Proactive with good problem-solving mindset.
- Adaptable and able to work in a fast-paced environment.
