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Business / System Analyst (API Integration)

3-5 Years
MYR 8,000 - 9,500 per month
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  • Posted 28 days ago
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Job Description

Job Overview

We are looking for a results-driven Technical Business Analyst with experience in API integration and system transformation projects. In this role, you will bridge business and technology by translating requirements into scalable system solutions, with a strong focus on real-time data processing and seamless system integration.

You will work closely with cross-functional teams to deliver impactful digital initiatives and enhance system performance within the insurance domain.


What You Will Do

  • Lead requirement gathering and analysis for API and system integration projects
  • Translate business needs into clear functional and technical specifications
  • Perform data mapping between systems and define API structures (REST/SOAP, JSON/XML)
  • Validate API requests and responses using tools such as Postman
  • Facilitate UAT sessions and coordinate with stakeholders to ensure solution accuracy
  • Analyse API flows and identify integration gaps across systems
  • Collaborate with developers and QA teams to troubleshoot and resolve issues
  • Support system enhancements across the full project lifecycle (design, build, testing, deployment)
  • Ensure change management processes are followed and communicated effectively
  • Work closely with business and technical teams to deliver scalable and efficient solutions

What We're Looking For

Essential Requirements

  • Minimum 3+ years of experience as a Business Analyst in system or API integration projects
  • Strong knowledge of API technologies (REST, SOAP, JSON, XML)
  • Experience with API testing tools such as Postman
  • Ability to perform data mapping and produce clear functional documentation
  • Strong communication and stakeholder management skills
  • Experience in UAT coordination and support

Nice To Have

  • Basic knowledge of SQL / PostgreSQL
  • Experience in General Insurance processes (Policy, Claims, Endorsements)
  • Familiarity with Swagger/OpenAPI documentation
  • Exposure to system migration or digital transformation projects

What's In It For You

  • Opportunity to work on API-driven digital transformation projects
  • Exposure to end-to-end system integration and real-time data processing
  • Work closely with cross-functional teams across business and technology
  • Gain experience within the insurance domain
  • Opportunity to grow into a hybrid Business Analyst / System Analyst role

More Info

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About Company

Hello! We're Tune Protect Group of companies - that may sound like a mouthful, but we're all about something simple yet super important: keeping people like you, protected. You know those times when life gets adventurous We want everyone to dive into those moments with confidence, knowing they're covered. Now, here's the exciting part. At Tune Protect, we're all about breaking down the barriers to insurance. We believe that everyone deserves to be safeguarded without the hassle. So, we've made it easy to understand, easy to get, and definitely easy on the wallet. Our motto "Insurance Simplified" says it all. But hold up, we're not just any old insurance crew. We're stepping into the future as a Digital Insurer. What does that mean We're using tech to make insurance a breeze, not a headache. Think of it as insurance for the modern worldâ€"quick, convenient, and tailored to you. And guess what We're not keeping this amazing stuff to ourselves. We're spreading this insurance revolution across not just our backyard but way beyond, all across ASEAN and even more far-flung places. We're not just changing insurance we want to change how people feel about it. Now, here's the part where you come in. If you're looking for a place where you can make a real impact, where innovation is the name of the game, and where your ideas are welcomed with open arms, you're in the right spot. We're not just building a company we're building a family that's in it for the long haul. So, whether you're a tech whiz, a creative guru, a customer service superstar, or anything in between, there's a place for you here. We're all about bringing fresh minds on board to help us shake things up, challenge the norm, and create something extraordinary together. Ready to be a part of a team that's rewriting the rules of insurance Join us at Tune Protect, where protection meets innovation, and your talents are about to shine like never before.

Job ID: 147869163