Business Transformation Specialist

Job Description

We are looking for a Business Transformation Specialist to join our team and help us drive change and innovation across industries. You will be responsible for supporting complex projects that aim to improve our business processes, customer experience, and operational efficiency. You will also be responsible for identifying and implementing best practices, tools, and methodologies that support our business transformation goals.

Responsibilities

• Support business transformation projects from initiation to closure, ensuring alignment with strategic objectives and stakeholder expectations
• Apply Lean Six Sigma principles and tools to analyze, measure, and improve business processes and performance
• Conduct gap analysis, root cause analysis, and risk assessment to identify and resolve issues and challenges
• Design and implement solutions that optimize business outcomes, enhance customer satisfaction, and reduce costs and waste
• Monitor and evaluate the effectiveness and impact of the implemented solutions and recommend continuous improvement actions
• Communicate and collaborate with cross-functional teams, senior management, and external partners to ensure project success and stakeholder buy-in
• Prepare and present project reports, updates, and recommendations to various audiences
• Provide coaching and guidance to project team members and other staff on business transformation methodologies and best practices
• Perform process study and assessment to identify opportunities for automation and digitization using disruptive solutions - RPAs, workflows, OCR, AI led solutions
• Monitor and drive change management to improve the performance and adoption of deployed solutions

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Job Qualifications

• Minimum 6-7 years of experience in business transformation, process improvement and project management.
• Lean Six Sigma certification (Green Belt or higher) or equivalent
• Excellent analytical, problem-solving, and decision-making skills
• Experience and knowledge in RPAs, workflows, OCR, Analytics and AI tools related to business process automation and digitization
• Strong project management, change management, and facilitation skills
• Implementation of Lean Principles for optimization and six sigma analytics processes.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment
• Excellent communication, presentation, and interpersonal skills.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.