Call Center Junior Customer Service (Mandrin Speaking) - Linked to Subang Jaya LRT/KTM

Company Description

Daythree is an award-winning business process management company that specializes in Customer Experience Lifecycle Management. They are known for delivering insights and innovation-driven customer experiences, making them a leader in the industry.

Role Description

This is a full-time on-site role for a Customer Service (Mandarin & English Speaking) position located in Subang Jaya. The role involves tasks related to customer support, customer satisfaction, phone etiquette, customer service, and customer experience.

Qualifications

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Phone Etiquette
• Fluency in Mandarin and English languages
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Previous experience in customer service roles is a plus
• SPM or equivalent