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bestinet sdn bhd (bestinet malaysia)official

Call Centre IQA

bestinet sdn bhd (bestinet malaysia)official
Malaysia, Cyberjaya, Selangor
3-5 Years
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  • Posted 10 hours ago
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Job Description

Call Centre IQA

Working Location: Cyberjaya, Selangor

Mandatory skills:

  • 3 years of experience in ISO or regulatory audit environments is an advantage

Key focus:

  • Call centre background (SLA, CSAT, AHT, complaint handling)
  • Hands-on call audit & quality scoring
  • Experience in RCA, improvement plans, and coaching agents
  • Able to analyse data and drive quality improvement with Operations

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Call Centre
Employment Type:
Full time

Job ID: 148965335

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Last Updated: 10-06-2026 06:23:49 AM
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