Campaign Services Developer

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Overview:

Assist the delivery of complex Campaign/Marketing solutions to enable the business to define, deploy, measure and optimize campaign and marketing activities across the organization. Works with multidisciplinary teams within the organization to understand, analyze, & refine the campaign/marketing application to fulfill the business needs. Develop subject matter expertise over time to assist in troubleshooting, meeting schedules, and resolving problems in relation to the campaign/marketing applications.

Responsibilities:

• To undertake technical work in various projects involving various campaign /marketing applications such as SAS CI360, SAS 9.4, Salesforce CRM, etc...

• Ensure delivery against agreed upon SLAs and overall service delivery of campaign/marketing applications.

• Understand short and long term goal and objectives to recommend technical solutions and services.

• Participates in and contributes to the development of technical/business approaches and/or the recommendation of current system enhancements.

• Understand the underlying technologies and applications utilized within specified area of responsibility to direct how to design, develop, test, and implement priority technology requirements.

• Assist in Designing and implementing the organization's Campaign/Marketing Platform operational procedures.

• Perform impact study of new enhancements to existing campaign/marketing applications processes

• Analyze & consolidate business requirement & develop functional specification design

• Involved in overall development, SIT, UAT & Implementation

Organizational

• Work with Business PM and Business Users, IT PM & team members to define & support Business UAT scope & detail test cases & work out detail breakdown of schedules.

• Prepare documentation to ensure all change management, release management & governance processes are adhered to.

Skills and Exeperience We Are Looking For:

Education/Qualification

• Malaysian citizen

• Bachelor's Degree in Computer Science or related discipline with IT focus

Experience

• Preferable 1 year (or more) experience in software development

• Experience in delivering Campaign/Marketing applications is preferable.

• Experience in SAS CI360, SAS 9.4 platform, Salesforce CRM, Tableau is a major plus

• Extensive knowledge in SQL.

• Fresh graduate are encouraged to apply.

Special Skills

• Strong analytical skills

• Excellent communication skills, both oral and written

• Excellent documentation skills and technical writing abilities

• Attention to detail

• Wide problem-solving and troubleshooting capabilities

• Team player, always willing to help / support team efforts

• Able and willing to work independently with minimal supervision

• Knowledge in the following (preferable):

  • Database : MS SQL Server / PostgreSql / MySQL

  • Systems : MS Windows, Linux/Unix

  • Reporting / ETL tools : MS SSRS, Tableau, PowerBI, SAS EG, SAS DI, SSIS

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