Cantonese <–>English OPI/VRI Interpretation Vacancy (Remote)

Join Our Team:

At Intelex Outsourcing LLC, you&aposll become part of a supportive team with a unique corporate culture focused on collaboration and goal achievement.

Apply now with your resume and certificates in PDF to join our team of dedicated interpreters. 

Help us bridge language barriers and connect communities worldwide.

About Us:

Intelex Outsourcing specializes in providing accurate Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI) services across various industries. Our interpreters facilitate transparent communication between Limited English proficiency (LEPs) patients and Doctors in the USA, Canada and the UK, ensuring messages are conveyed accurately and completely.

Job Responsibilities:

• Professionally answer calls and adhere to the Interpreter&aposs code of conduct.
• Take detailed notes during calls and maintain awareness of industry-specific vocabulary, particularly in the healthcare and medical sectors.
• Provide accurate interpretations without adding, omitting, or substituting information.
• Deliver exceptional customer service and facilitate communication between Limited English Proficient individuals and clients.
• Participate in internal professional training and pursue additional certifications.
• Collaborate with team leaders and adhere to dress code requirements for video remote interpreting.

Requirements:

• Fluency in English and native proficiency in Cantonese.
• preferably 6 months of experience in over-the-phone interpretation.
• Strong knowledge of medical terminology; familiarity with legal terminology is advantageous.
• International certifications in healthcare interpreting (e.g., PICSI, ALTA, HIPAA) are desirable.
• High school diploma in the native language.
• Excellent communication, listening, note-taking, and memory retention skills.

Technical Specifications:

• Dedicated high-speed, private, and secure internet connection with a minimum download speed of 10 Mbps and upload speed of 3 Mbps (wired connection required).
• Windows 10 operating system with dual-core, 2 GHz processor (e.g., Intel Core i3) and 8 GB RAM minimum.
• Single device (computer or laptop) meeting specified system requirements; no external devices such as cell phones or tablets allowed.
• Noise-canceling, wired headset with built-in microphone (no wireless or Bluetooth headsets permitted).



Benefits:

• Fully remote position with flexible full-time or part-time schedules, including weekend hours.
• Access to internal certified training.
• Contract-based employment with an attractive package.