APAC Client Service Operations – Responsibilities
- Act as a key operational partner to Client Group teams by analysing, resolving, and advising on complex operational issues and queries.
- Collaborate closely with internal stakeholders and external counterparties, including custodians, vendors, and service providers, to ensure effective and well-controlled delivery of operational services.
- Identify and implement process improvements, controls, and best practices to enhance operational efficiency, quality, scalability, and risk management.
- Contribute to the design and implementation of operational policies, procedures, and solutions aligned to the firm's operating model and risk framework.
- Leverage regional expertise, including knowledge of APAC market practices and regulatory expectations, to deliver an operating model appropriate for local client needs.
Qualifications
- Commerce/finance graduate with capital market/fund administration experience
- Experience in investment operations, including custody and accounting/recordkeeping; exposure to operational risk management environments preferred.
- Understanding of capital markets operations, foreign exchange transactions, and their impact on recordkeeping and client portfolios.
- A team-oriented attitude, a natural curiosity to learn, and a desire to increase their contribution to the team and with Client
- An ability to synthesize information quickly as well as to identify, research and resolve unfamiliar issues
- Strong attention to detail
- A client service mindset and excellent communication skills to converse external with service providers
- Recommended related Experience: 1-3 Years
- Fresh graduates with relevant qualifications or internship experience are welcome to apply.
