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Card Operations (Card Fulfillment)

MoNeed
1-3 Years
Malaysia, Kuala Lumpur
  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Job Description

  • Own end-to-end card operations, including card fulfillment and issuance tracking, inventory monitoring and reconciliation, and operational reporting.
  • Ensure all operational activities are completed accurately and within agreed service level agreements (SLAs)
  • Maintain and support documentation in line with established SOPs, controls, and approval workflows to reduce operational risk
  • Perform regular data checks to ensure completeness, accuracy, and consistency
  • Work closely with internal teams and external vendors to execute operations and resolve issues efficiently
  • Proactively escalate exceptions, delays, or process gaps to the Supervisor
  • Maintain clear documentation and audit trails to support compliance and audits
  • Identify recurring issues and contribute ideas to improve efficiency and process effectiveness
  • Support ad-hoc operational initiatives and provide assistance across other products as needed

Requirements

  • Preferable Bachelor's degree in Business, Finance, Accounting, or a related field
  • At least 1-2 years of experience in card operations, payments, or financial services operations
  • Experience coordinating with external vendors (e.g., card printers, couriers, destruction vendors)
  • Strong analytical skills with a keen eye for detail
  • Clear communicator who works well across teams
  • Proficiency in Excel and operational reporting tools
  • A continuous-improvement mindset with the ability to spot inefficiencies and suggest better ways of working

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Financial Services
Employment Type:
Full time

About Company

Job ID: 153360941

Last Updated: 30-08-2026 03:11:21 AM
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