Change Agent / Business Analyst

Description

Drive customer centric outcomes across journeys delivered by cross functional teams & experiences requirements as 4-8 years and Chinese language abilities as must

Translate user needs into requirements and support Agile delivery and backlog prioritization

Engage business, tech, and control functions to define solutions and drive alignment

Leverage data insights to optimize journeys and identify automation opportunities

Support testing, UAT, and ensure requirements meet acceptance criteria

Drive adoption through training, communication, and embedding new ways of working.