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Change Manager / Catalog Lead
Responsible for driving organizational change initiatives and managing IT service catalog processes. Leads stakeholder engagement, communication, and adoption strategies while ensuring catalog accuracy, governance, and alignment with transformation goals.
Incident Manager
Owns end-to-end incident management, ensuring timely resolution of critical issues. Coordinates with technical teams, drives root cause analysis, and implements preventive measures to minimize business impact and improve service reliability.
RIDIK, a subsidiary of CLPS Inc, is part of a global leading information technology consulting and solutions service provider focusing on the banking, insurance, and financial service sectors.
As a wholly-owned subsidiary of CLPS Incorporation (Nasdaq: CLPS), we leverage global resources to deliver innovative, tailored solutions across Asia Pacific, North America, and the Middle East.
We have more than 3000 employees working across 8 countries and 8 development centres. Our development centres have been certified with ISO 9001, 27001, and CMMi L5. For more information: please visit: https://www.clpsglobal.com/.
Job ID: 144139123
