Change Manager

Change Manager- Need proficiency in Bahasa Melayu

Scope of Work

Developing and leading the execution of the strategic roadmap for the Modules Change Management process.

Ensuring all changes are documented, approved, and monitored appropriately in accordance with Change Management processes and standards.

Communicating high risk/high impact changes to the End-to-End (E2E) CM Board for their review and approval.

Creating a process to assess the risk and impact prior to the implementation of changes to ensure that the business is not affected by inadequately planned changes.

Conducting periodic Post Implementation Reviews on closed changes to gauge quality.

Updating, maintaining and publishing a Change Calendar.

Review Change Requests and Approve or Reject them based on their adherence to documented Change Management policies.

Creating relevant KPIs.

Running a monthly business review meeting.

Defining the end-to-end process for change management requests.

Partnering with Capital Planning to evaluate all requests that require capital funding.

Working with Procurement Managers to challenge the cost of proposed changes.

Coordinating information between various teams in the organization.

Understanding operational processes across the business.

Reviewing new change requests from corporate and site stakeholders against existing standards.

Provide input, document requirements, and support the design and delivery of training programs.

Define and measure success metrics and monitor change progress.

Identify, analyze, and prepare risk mitigation plans.

Required Skillsets and Experiences

Sound knowledge of change management practice with a minimum of 5 years of Change Management experience

Comprehensive understanding of the change management methodology and its application to business application projects.

Experience in Organizational Change Management covering stakeholder engagement, process analysis, communication planning, and training is preferred.

Excellent communication skills, a professional attitude, and outstanding presentation.

Equipped with relevant leadership skills to manage a team.

Excellent management consultation skills and ability to manage client relationships