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Chatbot Business Analyst Intern - Operations (Aug 2026 - Nov/Dec 2026)

Shopee
Fresher
Malaysia, Kuala Lumpur
  • Posted 16 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Perform data analysis to uncover gaps and improvement areas in chatbot performance and KPIs
  • Assist in designing conversational flows with conditional logic to enhance chatbot solutions (training and guidance provided)
  • Support the implementation of chatbot solution enhancements
  • Perform ad-hoc problem solving to address chatbot-related issues

Requirements:

  • Currently pursuing a degree in Computer Science, Data Science and AI relevant disciplines
  • Fresh graduates within 6 months of graduating will also be considered
  • Strong business acumen
  • Strong problem solving skills
  • Excellent communication skills (written and verbal) in both English and BM
  • Self-motivated & has the passion to work in a fast-paced and dynamic environment
  • Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
  • Able to commit to a 3-6 months internship

About Company

Job ID: 153039175

Last Updated: 26-08-2026 00:26:12 AM
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