What Is The Job
As Chief Steward, you'll supervise day-to-day operation of stewarding department. Responsible for total maintenance and sanitation in all food production service areas. Control storeroom orders and issue all china, silver and glass. Ensure all food and beverage outlets have sufficient equipment to perform adequately. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Your Day To Day
- Oversees the preparation of kitchen equipment for use.
- Manage the receiving and storage of kitchen goods.
- Oversees the cleaning and storage of kitchen equipment.
- Oversee the cleaning of the premises.
- Oversee the removal of water.
- Oversee the handling of kitchen linen.
- Maintains a hygienic kitchen.
- Cleans the kitchen and equipment.
- Maintains high levels of personal hygiene for self and enforces hygiene standards for team.
- Manages all functions of the Stewarding operation to achieve the optimum departmental costs.
- Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation.
- Controls and analyses, on an on-going basis, the level of the following:
- Cost.
- Breakage.
- Quality of provided to other sections.
- Condition and cleanliness of facilities and equipment.
- Guest satisfaction.
- Established and maintains effective employee and inter-department working relationships.
- Assists the Director of Food & Beverage and the Executive Chef in developing training plans, develops training.
- Material in accordance with IHG guidelines and implements training plans for the Stewarding employees and other Food & Beverage employees.
- Conducts daily briefings and other meetings as needed to obtain optimal results.
- Handles administrative works and keeps up-dated files on the following Stewarding matters:
- Finance.
- Standards.
- Training.
- Outlets.
- Meetings.
- Miscellaneous.
- Assists the Director of Food and Beverage and the Executive Chef in settings Stewarding goals and developing strategies, procedures and policies.
- Determines the minimum and minimax stocks and controls the par-stocks of all material and equipment.
- Liaise with the Purchasing Manager and suppliers for any purchase needed for the stewarding operation.
- Conducts inventories in coordination with employees of the accounting division.
- Liaise with employees of the Engineering division to schedule preventive maintenance and repairs.
- Monitors local competitors and compare their operation with his operation.
- Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature hotel show and site visits.
- Works with Executive Chef in manpower planning and management needs.
- Works with Executive Chef in the preparation and management of the Department's budget.
What We Need From You
- Diploma or Vocational Certificate in Culinary Skills or related field
- 2 years related experience including at least 1 year in supervisory capacity or an equivalent combination of education and experience.
- Must speak local language(s).
- Having self-transportation is an advantage.
- Communication skills are utilized a significant amount of time when interacting with clients and the guests.
- Basic calculation skills are used frequently.
How Do I Deliver This
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What We Offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. Our career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
Join us and you'll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
