Client Distribution Leader
Kuala Lumpur
We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters.
This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime.
What You'll Be DOING
This role carries senior representation on the Singapore Leadership team. You will work closely with key regional stakeholders to define and drive a Singapore strategy across the business to better leverage our regional assets. Your focus will be on enhancing client engagement, broker management, and to own, coordinate and manage the go to market strategies for AXA XL in Singapore.
What will your essential responsibilities include
- Financial Performance - Drive premium growth by Collaborating with AXA XL's underwriters to ensure retention ratios, premium growth and profitability are all at targeted levels.
- Broker management Complete oversight of the Broker relationships. Report back to the Singapore leadership team on quarterly performance and CDO. Lead a consistent broker management approach, increasing submission flow, scale and efficiency. Set/Promote best practice sharing toward Pipeline management, targeting, cross selling, portfolio solutions and alternative distribution. Responsible for the regional governance and monitoring of local Broker Agreements
- Client Management Responsible for client experience, from acquiring, renewals, claims and servicing. Provide a one stop shop framework for our key customers. Collaborate closely with underwriters and other stakeholders to determine new target accounts and pursuing or developing relationships with brokers and prospective clients to position for opportunities on their business. Identify and support the capture of growth opportunities in close collaboration with all of AXA XL's businesses in assigned territory. Coordinate and drive the targeting process.
- Coordinate and strengthen the One AXA engagement with the AXA Entities operating in country for a coordinated and extended customer journey, leveraging cross-sell opportunities. Play a prominent role in developing AXA Group's ESG / CSR agenda
- Conduct competitive watch, identify and leverage AXA XL competitive advantage and identify additional distribution opportunities, and assist the introduction of new products to market
- Expand company footprint into new segments / geographies through Asia and leverage strategic agreements
- Engage and coordinate with the Regional Communications & Marketing team for events and market communications
You will report to the Country Manager, Singapore with a secondary reporting line to the Chief Distribution Officer Asia Pacific & Europe.
What You Will BRING
We're looking for someone who has these abilities and skills:
- Proven entrepreneur: Track record in managing business, driving growth in key markets with extensive marketing and sales skills, including presentation, relationship development and negotiation skills
- Client centric focus and demonstrated business / functional experience with international brokers across the commercial landscape, including large multi-national companies. Experienced in global program business including Captives, with good knowledge of all the Groups products, Execute Cross and Up sell strategies. Senior level relationships with the major broking houses essential
- Relevant knowledge base: Extensive knowledge and expertise in the global insurance market with underwriting management, insurance operations experience or equivalent
- Solid knowledge in one or more lines of business, detailed working knowledge and appreciation of supporting functions including Finance, Tax, Legal, Actuarial, Facility and HR
- Sound understanding and use of financial planning, analysis and reporting approaches as well as familiar with local market, distribution channels and competitors
Who WE Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
What We OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
It's about helping one another and our business to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society are essential to our future. We're committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
