At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.So if you believe in inspiring a better future, read on.WE ARE LOOKING FOR .....Responsible for the management of sales team and relationships with assigned clients.
Responsibilities- Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
- Provide consultative recommendationthrough analysis of Claims & Utilisationreports and propose measures to clients to better manage cost.
- Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) tooptimize thecustomer experience.
- Arrange and participate in internal and external client debrief
- Actas'door-opener to Segment management team
- Responsible for proposing new product or initiativesfor Direct Clients
- To monitor seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, setup
- Involve in projects or initiatives that will further grow the overall CS business
Requirements
Possess a degree with business or equivalent.
Relevant working experience in commercial, client-facing role.
Possess strong presentation, planning, organization and analytical skills
Ability to handle customer complaints and/or requests with a sense of urgency and have the ability to be impartial and objective.
Strong team player, adaptable and versatile in working style
Independent, energetic, passionate, proactive, performance driven
