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Client Onboarding Specialist (Property)

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  • Posted 19 hours ago
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Early Applicant

Job Description

Are you ready to join a fast-growing strata management business that is redefining how large-scale developments are transitioned from construction into live operations across Australia

The Opportunity

Do you thrive in structured, detail-driven work where you coordinate the end-to-end onboarding of new property developments from construction through to occupation and operational handover

Why join us

  • Proudly Great Place to Work® certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training

Staff Testimonial


Working in Accounts Receivable here has been a really positive experience. Most importantly, I feel trusted in my role and proud to be part of an organization that values teamwork, accountability, and professional growth. - Accounts Receivable, ASW Philippines.

What You'll Do

  • Coordinate the onboarding of new developments from initial setup through to occupation and first AGM, ensuring a smooth and structured transition process
  • Manage the end-to-end collation, organisation, and integrity of all building documentation, ensuring accurate filing, classification, and system uploads
  • Support setup of new schemes across key platforms including PIQ, ResVu, Smartsheet, and Macroview, ensuring data consistency across systems
  • Liaise with developers, consultants, and internal teams to obtain required documentation, resolve gaps, and support accurate scheme establishment
  • Assist in preparing governance and onboarding documentation including letters, notices, welcome packs, and meeting support materials
  • Ensure structured handover of completed schemes to Strata Managers, including clear documentation of risks, defects, and outstanding items

Key Criteria


  • Minimum 5-7 years of proven experience in strata management, property management, or new development onboarding within a structured operational environment
  • Strong understanding of the construction-to-occupation lifecycle and strata scheme setup processes
  • High attention to detail with demonstrated experience in document control, compliance, and data accuracy
  • Experience working across multiple systems and platforms, with the ability to maintain structured workflows
  • Strong written communication skills with the ability to prepare clear and professional documentation and correspondence
  • Exposure to property development, building transitions, or stakeholder coordination highly regarded

Work setup


  • Kuala Lumpur (Mid Valley City) : Australian hours (6am till 3pm - Malaysia local time) with a hybrid setup, once a week work onsite.

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About Company

Job ID: 148690259