Responsibilities - Digital Account Executive - SEO/SEM & Web Strategy
- Provide exceptional customer service by promptly addressing client queries, resolving issues, and maintaining regular communication via phone, email, or meetings.
- Build and maintain strong client relationships throughout all project stages, ensuring clear communication and timely updates on progress, performance, and results.
- Present campaign ideas, project updates, and performance reports as per Operating Standards or client requests.
- Coordinate internal resources and timelines to ensure projects are delivered on time, within scope, and meet quality standards.
- Ensuring timely collection of payments from clients in accordance with contract terms.
- Support the SEO team in executing Google marketing initiatives (SEO, SEM, and website development) that align with client objectives and contribute to achieving measurable results.
What We're Seeking:
- Bachelor's degree in marketing, business administration, or a related field.
- Must have experience in client servicing, managing accounts, project management and ensuring client satisfaction.
- Preferred to have basic SEO knowledge, understand keywords ranking, Meta tags, Heading Format
- Preferred to have 1 -3 year of working experience in digital marketing marketing/ SEO / SEM / Web development campaign management.
- Good to have experience in Marketing Agency background.
- Ability to meet deadlines and outstanding time management skill.
- Excellent presentation skills with strong communication and interpersonal skills.
- Good command in English and Bahasa Malaysia. Mandarin is required to handle our
- Chinese Clients. Other Chinese dialects will be an added advantage.
- Proficient in using SEO tools such as Ahrefs, SEMrush, and Google Search Console will be added advantage
- Open to candidates with full working right in Malaysia only.
