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Client Success Manager

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  • Posted 17 months ago

Job Description

About Us:

ATCEN is a premier Training and Consulting service provider. We help businesses Develop their People, Enhance Capacity to Grow and Profit by providing Training and Advisory services.

Our clients range from Banking and Insurance to Technology Companies, to Small and Medium Enterprises. Mirroring the entrepreneurial business model, we design and customize training and advisory solutions to support our Customers Success to generate revenue for ATCEN to benefit the Team.
  • Responsibilities
Develop and implement comprehensive strategies to achieve sales targets, product distribution, and increase market share for assigned key accounts.
  • Establish and maintain long-term relationships with key accounts, including understanding their business objectives, needs, and challenges.
Prepare proposals and present them to existing key accounts and new customers.
  • Collaborate with cross-functional teams, including marketing and to ensure effective execution of sales strategies and support the needs of key accounts.
Identify new business opportunities within existing accounts and drive initiatives to secure additional sales and promote partnership growth.
  • Negotiate contracts, pricing agreements, and promotional terms with key accounts while adhering to company policies and guidelines.
Resolve any issues related to your clients to ensure the relationship are successful.
  • Conduct regular business reviews with key accounts to evaluate performance, identify areas for improvement, and propose appropriate solutions.
Provide timely and accurate sales reports, market updates, and presentation materials to senior management and key stakeholders.

Job Type: Full-time

Pay: RM3,
  • 00 - RM4,500.00 per month

    Benefits:
  • Cell phone reimbursement
Health insurance
  • Maternity leave
Opportunities for promotion
  • Parental leave
Professional development
Schedule:
  • Monday to Friday
Supplemental Pay:
  • Commission pay
Yearly bonus

Education:
  • Bachelor's (Required)

Experience:
  • Sales: 2 years (Required)

Language:
  • English (Required)
* Malay (Required)

Location:
  • Petaling Jaya (Preferred)


Expected Start Date: 09/02/2024

More Info

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About Company

Job ID: 98232767