We are seeking aClient Support Officer (Cantonese Speaker)to support ourHong Kong based client, business consulting firm. This is hybrid role andcandidate will handle general administrative duties, manage client communication, and coordinate memberships using theGlueUpsystem. This role suits individuals who excel in a fast-paced, client-facing environment and are committed to delivering efficient and professional support.
Responsibilities:
- Respond to phone and email inquiries from members and non-members inCantonese and English
- Maintain accurate membership records inGlueUp(add/remove members, handle annual renewals)
- Prepare and send group emails, and update event information via GlueUp
- Issue invoices and receipts as required
- Provide general administrative support and serve as a backup for the Hong Kong team
- Coordinate with internal teams to ensure smooth workflows and client service
- Confidently manage and complete tasks within the GlueUp platform
Requirements:
- Diploma or higher in Business Administration, Communications, or a related field
- 1- 3 years of relevant experience in administrative or client service roles
- Proficient in spoken and writtenEnglish and Cantonese;Mandarinis a plus
- Excellent communication and interpersonal abilities
- Familiarity with theGlueUp systemis an advantage
- Strong attention to detail and ability to manage multiple priorities
- Customer-focused with a professional and proactive attitude
Salary Range: RM 3,500 - RM 5,500
If you're interested to apply, click 'APPLY button or send your resume to my email [Confidential Information]
