Clinical - Senior Specialist - Application

2-4 Years

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Early Applicant

Job Description

Provide scientific and technical support in pre & post sales activity
Plan and execute education programs for a range of medical product (CME, User Training, Workshop, Demonstration & Evaluation)
Develop relevant training materials & syllabus
Raise competency of customer in using our product to ensure quality result is met
Improve customer satisfaction by providing efficient response and effective solutions
Provide advice & guidance to improve operational performance
Involve in troubleshooting & issue resolving
Provide back-up support during major breakdown
ISO documentation & reports
On-job training will be provided

Requirements

2-3 years working in Medical Lab or Application Support
Degree in Biomedical Sciences/ Biochemisty/ Biotech or relevant field
Good communication, presentation/ teaching skills
Problem solver, team-player, resourceful, self-motivated, task-oriented & strives for excellence
Strong passion for healthcare technology & medicine
Fluent in English & Bahasa
Posses own transport and willing to travel (Nationwide when necessary)
Full time role based in KL