Essential Duties and Responsibilities:
- Perform assigned duties as instructed by the supervisor and adhere to company policies and procedures.
- Support business development by analyzing client challenges and recommending optimal solutions.
- Provide demonstrations, presentations and consultations to sales/marketing support services for both the business development team and clients.
- Drive effective communication to clients regarding IT plans, technology spending, and value creation through technology solutions integration.
- Help establish partnerships with cross-fuctional technology and design teams to integrate technology, operations and solution requirements into solutions strategies.
- Take a leading role in specifying technical solutions, writing proposals, price estimation and tender responses.
- Develop technical solutions, including architecture, planning, best practices, and implementation framework.
- Gain in-depth knowledge of Microsoft products/technologies by liaising with the Microsoft team.
- Collaborate with solution partners for comprehensive solution delivery and support.
- Coordinate with the solution delivery team and customers to ensure proper information handover and set expectations.
- Stay updated on product functionality, licensing programs, and explore new Microsoft technologies and third-party components to innovate services.
- Provide technical training, compare competitive products, and ensure solutions align with client requirements and best practices stated in the Statement of Work.
- Managing the sales bid process by responding to RFIs & RFPs & Compliance Sheet
Work Experience Requirements:
- Diploma, Degree, or Master's qualification required.
- Minimum five (5) years of experience in Microsoft and related industry (e.g., Microsoft 365, Azure, Cybersecurity)
- Experience with Infrastructure environment (e.g., On-premises datacenter/infrastructure, Active Directory, Exchange Server, DNS, Virtualization, etc.)
- Strong communication skills for effective interaction with internal and external customers
- Ability to work independently, meet deadlines under pressure, and provide exemplary services with a positive attitude.
- Proficient in both sales and technology functions.
- Experienced in consulting external clients on complex projects.
- Skilled in writing proposals and tenders and communicating complex information effectively to diverse stakeholders.
