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Shopee

Collection Agent - ShopeePayLater, Monee (12-month-contract)

Shopee
Malaysia, Kuala Lumpur
Fresher
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  • Posted 11 hours ago
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Job Description

Job Description:

  • Engaging in debt-related conversations with customers and formulating a customized repayment strategy to facilitate settling their outstanding balances.
  • Manage customers repayment obligations and motivate timely repayments through outbound collections & recovery calls.
  • Proactively achieve/ exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
  • The focal point for customer enquiries relating to repayment on overdue accounts.

Requirements:

  • Possess minimum SPM or equivalent.
  • Experience in collections or in a call centre background is a plus.
  • Possesses strong interpersonal skills and is able to thrive in a dynamic work environment.
  • Have good composure and showcase excellent problem-solving solving skills.
  • Excellent in both written and verbal communication in English and Malay. Fluency in Mandarin is a plus.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144886981

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Last Updated: 24-03-2026 07:02:30 PM
Homejobs in MalaysiaCollection Agent - ShopeePayLater, Monee (12-month-contract)