About ADA
ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in Asia and partner with leading brands to drive their data and digital maturity.
Role & Responsibilities:
Strategic Leadership
- Play an integral role in both local and regional teams led by experienced eCommerce management professionals with over 15 years of expertise in the CPG and retail eCommerce sectors.
- Develop and execute strategic and operational plans for the CPG & Retail vertical, covering all aspects including business engagements, marketing, consulting, commercials, operations excellence, and talent management.
- Align country-specific strategies with regional goals to ensure optimal target delivery, market differentiation, and profitability.
Resource Management
- Oversee the efficient allocation and utilization of all country-level resources to maximize productivity and ROI.
- Lead the development and implementation of training programs to strengthen team capabilities, building a culture of continuous learning, operational excellence, and innovation.
- Ensure that resources are effectively aligned to support both immediate business execution and long-term strategic growth.
- Coordinating ADA in-house functions to optimize e-store operations including Content, Assortment, Ratings & Reviews, Search, Pricing, Live chat, Customer Service and Livestreaming
Stakeholder Management
- Build and manage strong relationships with external and internal stakeholders, from C-suite executives to operational teams across regional offices, brands, eCommerce platforms, and vendors.
- Serve as the primary point of contact for key stakeholders, ensuring effective communication, transparency, and collaborative partnerships.
- Represent the organization in high-level discussions and negotiations, safeguarding organizational interests while driving joint value creation.
Innovative Leadership
- Foster an innovative and entrepreneurial mindset to differentiate ADA's offerings, driving the achievement of business goals set by the organization, stakeholders, and clients.
- Foster a culture of creativity, experimentation, and proactive problem-solving, enabling the team to anticipate and capitalize on emerging market opportunities.
- Continuously track industry trends and adopt innovative practices across marketplaces, direct-to-consumer, social commerce, and affiliate marketing to secure ADA's competitive edge.
Brand Health & Performance Optimization
- Track, communicate, and optimize brand health metrics, executing improvement plans to enhance brand visibility, consumer engagement, and sales conversion.
- Deliver regular business reviews to CPG brands, sharing actionable insights and recommendations across digital channels, marketplaces, and social/affiliate ecosystems.
- Monitor and act on KPIs to optimize marketing, operations, and commercial performance, ensuring both growth and profitability across the vertical.
Business Development & Account Management
- Drive business development efforts, identifying new opportunities while developing strategies for upsell, cross-sell (leveraging ADA's broader solutions), and account growth.
- Oversee account management processes, including financial alignment, performance tracking, and reporting, ensuring full accuracy and compliance.
- Build and sustain long-term client partnerships, ensuring ADA is positioned as a strategic growth partner for brands.
Technical Competencies/ Skills
- Leadership and Team Management
- Strategic Planning and Execution
- Stakeholder Engagement and Relationship Management
- Business Development and Account Management
- Financial Acumen and Basic Accounting
- Brand Health Optimization
- Innovation and Problem-Solving
BEHAVIOURAL COMPETENCIES/ SKILLS: List down the critical skills required of the position
- Ability to interact with a remote support team across many cultures
- Detail oriented and Proactive with a Just Do It attitude
- People's Manager
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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles
We transform businesses using data, AI and tech | ADA
Pioneers in data and analytics, we are powering global marketing and commerce digital transformation with data and AI-led impact. Learn more here!
