Commission Sales Associate

Company Description Prudential BSN Takaful Berhad (PruBSN) is Malaysia's leading family takaful operator, recognized for its customer-centric approach, multi-channel distribution strategy, and innovative, technology-driven solutions. The organization focuses on creating a work environment where individuals find value and purpose, while delivering strong performance for customers, shareholders, and communities. PruBSN invests heavily in talent development through structured training, workshops, and leadership programmes that prepare team members for future growth. Performance-based rewards, open communication, and a strong emphasis on employee engagement support a culture of continuous improvement and community involvement. The company is committed to diversity and inclusion and welcomes people from different backgrounds to shape its workforce.

Role Description This is a part-time Commission Sales Associate role based in Shah Alam with a hybrid work arrangement, allowing some work-from-home flexibility. The Commission Sales Associate will promote PruBSN's family takaful products, engage potential and existing customers, and support them in understanding protection and savings solutions that meet their needs. Day-to-day tasks include prospecting and following up with leads, conducting sales presentations, explaining product features, and assisting customers through the application and onboarding process. The role involves maintaining accurate customer records, achieving defined sales targets, and adhering to regulatory and company compliance standards. The associate will collaborate with the broader sales team, participate in training and development sessions, and represent PruBSN's values in all customer interactions.

Qualifications

• Candidates should possess strong communication and interpersonal skills to build trust, explain takaful concepts clearly, and engage with diverse customers.
• Candidates should possess sales, negotiation, and customer service skills to identify needs, present suitable solutions, and manage the full sales cycle effectively.
• Candidates should possess basic financial literacy and product understanding skills to interpret takaful plans, contributions, and benefits accurately.
• Candidates should possess planning, time management, and organizational skills to handle multiple prospects, follow up consistently, and meet sales targets.
• Candidates should possess self-motivation and resilience, with the ability to work independently in a commission-based, performance-driven environment.
• Relevant experience in insurance, takaful, banking, or financial services sales is an advantage.
• Minimum education at diploma level or equivalent is preferred, with proficiency in English and Bahasa Malaysia; additional languages are beneficial.
• Comfort with digital tools and online communication platforms to support hybrid work and virtual customer engagement is desirable.