Concierge Administrator

Build Your Career with Triton!

At Triton, we're where passion meets purpose. Our values — Passion, Integrity, and Mastery — are more than words; they drive everything we do. We're relentless in our pursuit of excellence, always innovating and pushing boundaries to create extraordinary events. Join our world class team, and you'll work in a dynamic, collaborative environment that encourages you to think big and grow. You'll be surrounded by like-minded professionals, where your ideas are heard, and your hard work is recognized. We believe in rewarding dedication with competitive compensation and real opportunities for advancement. Are you ready to make an impact

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JOB SUMMARY

The Admin supports the team by managing player-related data, maintaining accurate information flow, and assisting with operational and communication tasks around live poker tournament events. This role focuses on back-end support, ensuring that data between event-specific databases and the master database remains consistent, complete, and up to date. The Admin also supports on-site operations where needed and handles initial player communication when not yet assigned to a specific team member. The role requires an individual who is highly organized, precise, and confident in managing structured data and communication processes.

KEY RESPONSIBILITY

Data Handling and Documentation:

• Maintain and update player profiles in both event-specific and master databases
• Monitor and flag any missing information such as passport copies, profile details, or data required for hotel or transfer arrangements
• Ensure timely data updates to support coordination of services during the event
• Assist in flagging pending or incomplete service details to the appropriate team members
• Support with daily task tracking and reminders related to scheduled services for the upcoming day
• Support on-site operations at either the registration desk or in the back-end, based on event needs
• Keep all shared documentation organized, up to date, and accessible to the team
• Track and record updates to player related data and relevant service needs in real time.

Communication Support:

• Respond to incoming player registration emails using standard templates
• Handle initial communication with players when they are in a general group or not yet assigned a personal contact
• Redirect inquiries to the appropriate point of contact within the team when needed
• Maintain a clear log of communication and data updates

JOB REQUIREMENTS

• Excellent skills in Google Sheets and Microsoft Excel with advanced knowledge of all functions.
• Fluent in English, spoken and written. Any additional language is a plus.
• Strong attention to detail and written communication.
• Highly organized and able to manage multiple tasks with consistency.
• Prior experience in a similar administrative or data-focused role is a plus.