It's more than a job
At Kuehne+Nagel, it's more than a job. You will have the chance to play a key role in shaping daily operations that directly impact our customers success, in an environment where your ideas, initiative, and problem-solving mindset drive real outcomes. You will have the opportunity to lead teams, uplift people, and build a culture you're proud of, while working in a role where continuous improvement and innovation are not just encouragedthey're expected. This is a meaningful career in a global organisation that values responsibility, collaboration, and growth.
How you create impact
You will be responsible for the overall performance of an operational site including warehousing, customer service + administration to achieve all agreed financial + operational objectives by working with a variety of internal + external stakeholders. Your scope may include distribution activities depending on the location.
The activities needed to deliver these objectives include:
- To achieve your key performance indicators (KPI) in the areas of safety, cost, quality, delivery, environment + people.
- To oversee the safe operation of warehousing activities, ensuring the correct skills + training is in place.
- To ensure all operational activities are compliant with external + internal requirements/standards.
- To lead all office + warehouse activities at the site while understanding + inspiring others to learn + develop.
- To drive all activities relating to customer on-boarding, retention + operational excellence.
- To drive a culture of continuous improvement, developing new initiatives for operational, service + sustainable solutions.
- To contribute information required for tenders/proposals to support closing of new business.
- To ensure that everyone involved in distribution activities delivers the right transport solutions.
What we would like you to bring
- Proven experience managing multi-customer warehouse environments with strong operational oversight
- Solid leadership skills with the ability to motivate, develop, and coach large, diverse teams
- Strong analytical capability to improve productivity, cost, space utilisation, and process efficiency
- Experience in customer engagement, QBRs, and managing service level expectations in a dynamic environment
- Confidence in driving continuous improvement, safety culture, and digitalisation initiatives
What's in it for you
- Opportunity to lead a growing, multi-customer site with strategic influence and autonomy
- A role that allows you to shape operations, improve processes, and implement your ideas
- Supportive leadership team and access to regional resources for development and growth
- Exposure to diverse industries and customers, enhancing your portfolio and expertise
- A stable global organisation that values innovation, excellence, and career progression
Who we are
We are a global leader in Contract Logistics with a strong focus on operational excellence and customer partnership. Our team thrives on reliability, quality, and delivering value across diverse industries, supported by a culture built on integrity, teamwork, and always doing what's right for our people and customers. We are committed to safety, sustainability, and continuous improvement at every site we manage, providing a place where people are empowered to grow their careers and make a lasting impact.
