Corporate & Member Experience, Analyst

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you Then read on.

About the Role

Perform assigned tasks in an efficient and effective manner and contribute directly and indirectly to achieving the overall objectives of the Division KPI.

Roles and Responsibilities

1 CSiPOS New Business(NB) Submission Onboarding:

• Validate all submitted documents and information for CSiPOS NB cases within the stipulated turnaround time(TAT) and ensure accuracy.
• Defer cases with incomplete or incorrect documentation/ information.

2 Nice Actimize Screening:

• Perform on-demand screenings using Nice Actimize for entities including Company, Beneficial Owner(BO), Director(DIR), Authorized Person(AP) and Designated Person(DP).

3 POS submission via Case360:

• Support in raise POS through Case360 for package product policies under TA channel.

4 Prepare Monthly Packaged Renewal Letter

5 Undertake additional tasks or responsibilities assigned by Manager as and when required to support operational needs or other requirements.

6 Backup team member tasks in the absent of others team member.

Minimum Job Requirements:

• Education - Minimum Diploma Experience
• Minimum 1 to 2 years working experience in insurance industry.
• Able to use Microsoft program at least at intermediate level
• Good interpersonal skills when dealing with staff, clients, agents, brokers etc.