Corporate Technology Manager

Company Description The Badminton World Federation (BWF) is the international governing body for the sport of badminton, recognized by both the International Olympic Committee and the International Paralympic Committee. Founded in 1934 and renamed BWF in 2006, the organization regulates, promotes, and develops badminton worldwide while delivering top-level international events. BWF's vision is to make badminton a leading global sport that is accessible to all, with a mission focused on inspiring stakeholders, enhancing fan experience, and driving sustainable development initiatives. Headquartered in Kuala Lumpur, Malaysia, BWF works with 204 Member Associations across the globe. The organization is led by President Khunying Patama Leeswadtrakul and Secretary General Thomas Lund.

Role Description The Corporate Technology Manager is a full-time, hybrid role based in Kuala Lumpur.

This role oversees the planning, implementation, and maintenance of BWF's corporate IT infrastructure, systems, and applications to support global operations.

Key day-to-day responsibilities include the development of Microsoft Dynamics 365 across the business. The manager coordinates IT projects, vendor relationships, and technology upgrades, while establishing policies, procedures, and documentation for secure and efficient IT operations. Collaboration with internal departments is essential to understand business needs, provide technical support, and recommend solutions that enhance productivity and data integrity.

Requirements

• 10+ years of experience providing IT services to business users in an enterprise environment, business partnering, people leadership, and business transformation is preferred.
• Strong understanding and certification in Microsoft Dynamics 365
• Strong business acumen, organisational capability, and customer focus.
• Excellent communication skills and cultural awareness to be able to thrive in an international organisation.
• Proven people leadership experience, with a passion for building, developing, and sustaining high-performing teams.
• A self-starter who demonstrates initiative, ownership, accountability, and leadership.
• Professional communication skills in English.
• Resilient and results-driven, with the ability to perform effectively in a fast-paced environment.
• Able to work effectively in diverse environments, adapt quickly, and collaborate across teams and functions.
• Experience working in an international or multi-stakeholder environment; exposure to sports organizations or event-based operations is beneficial.

Educational Qualifications:

• High level expertise in Microsoft products, ecspecially CRM Dynamics and Business Central.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; relevant professional certifications (e.g., ITIL, CISSP, PMP, Microsoft, Cisco) are an advantage.