Job Description
Company Background:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Scope
Responsible for developing and executing the country's Ocean Freight (FCL/LCL) product strategy. Works closely with Sales, Operations and Regional Product teams to ensure pricing alignment, operational support, market competitiveness and customer satisfaction.
Product Development & Market Coordination
- Support the execution of the Ocean Product initiatives in alignment with the Regional and Global teams.
- Gathering market information (rates, capacity, trends) analysing it and sharing insights with relevant stakeholders.
- Implement standardized global/regional solutions (digital tools, product programs) adapted to local needs.
Operational Execution & Process Optimization
- Oversee daily FCL/LCL operations ensuring service quality and coordination with carriers, ports, truckers, and customs brokers.
- Identify and manage operational risks (congestion, equipment imbalance, delays) while assisting on the creation of contingency plans.
- Support maintenance of local tariffs and ensure data accuracy on the systems.
- Assist in training and guiding Sales and Operations on product-related topics.
Commercial Guidance
- Lead and oversee pricing activities including spot requests and customer quotations.
- Act as country lead for the ocean tender process and support Sales in winning strategic customers and the development of new trade opportunities.
- Provide support to Sales Teams in customer discussions including active participation when required.
- Contribute to monitoring performance and identifying improvement opportunities.
Stakeholder, Carrier & Compliance
- Maintain and develop relationships with local carriers, NVOs, key clients and local partners.
- Conduct QBRs with Carriers to align on performance KPIs and assist on resolving disputes when required.
- Ensure adherence to compliance requirements and internal processes.
- Act as escalation point for major operational or commercial issues.
Job Requirements
Qualifications & Experience
- Bachelor's degree in Supply Chain, Logistics, Business, or related field.
- 3-5 years in ocean freight, product management or leading operational roles.
- Proven work experience in pricing activities, carrier negotiations, and product development.
- Good understanding of the local market dynamics (e.g., key ports, trade regulations).
- Result driven, reliable and with a structured approach for handling day-to-day operational tasks.
- Strong operational understanding with ability to handle changes and exceptions.
- Fluent in English and local language(s).
- Key Competencies
Generic Standard
- Good understanding of the Ocean Freight Market and Product Concepts.
- General commercial awareness and understanding of the pricing structures.
- Strong communication skills and ability to collaborate across teams.
- Problem-Solving - Analytical mindset to resolve operational obstacles and bottlenecks.
- Flexible and able to adapt to a changing market and operational environments
Functional Standard
- Practical knowledge of FCL/LCL operations and shipping processes
- Familiarity with local customs, incoterms, and trade requirements.
- Good knowledge in TMS, Excel, and BI tools.
- Experience in rate negotiations and contract management.
Dimensions / KPI's
- Volume Growth - Expansion of FCL / LCL volumes and market share.
- Maintain pricing accuracy and adherence to the agreed rates and allocations.
- Cost savings from carrier negotiations.
- Support reduction of Local Charges and D&D exposure.
- Adherence to the agreed rates and allocations with carriers.
- Ensure compliance with internal guidelines and local regulations.
Key Interfaces
Internal :
- Sales & Account Management.
- Product Management.
- Customer Service
- Operations
- Finance
External :
- Shipping Lines & NVOs.
- Port Authorities & Terminal Operators.
- Key Clients
