Creative Project Management & QA Specialist

Job Overview

The Creative Project Management & QA Specialist is responsible for the end-to-end execution of creative projects across digital, social, print, brand campaigns and reviewing and validating the graphics created to fulfil marketing objectives in a variety of digital applications. This includes managing timelines, resources, creative workflows, stakeholder alignment, and quality control. The role serves as the bridge between business objectives, creative execution, and timely delivery.

Job Description

• Manage the delivery lifecycle of assets including eDMs, banners, social ads, motion graphics, and website visuals.
• Act as a liaison between designers, copywriters, creative producers, and client teams.
• Facilitate brief intake, scoping, timeline creation, stakeholder reviews, and final approvals.
• Track multiple projects using tools like Workfront, JIRA, Smartsheet, or Trello, ensuring timely delivery within budget.
• Flag bottlenecks and resolve issues through escalation or resource reallocation.
• Oversee file sharing, version control, and client delivery protocols while maintaining trackers and dashboards.
• Participate in client status calls and provide regular progress updates.
• Perform quality checks on assets, including typography, composition, content, spell check, image quality, and consistency.
• Report deviations from quality standards and implement corrective actions.
• Provide timely feedback to graphic designers and identify potential delivery issues.
• Audit report data to ensure correct processes are followed.
• Define clear project goals and ensure alignment with stakeholder expectations.
• Share innovative ideas, research, and best practices to support client solutions.
• Create concise communication plans and clearly outline agendas for stakeholders.
• Build credibility by sharing knowledge, insights, and expertise.
• Develop collaborative relationships with peers and stakeholders to improve solutions.
• Apply learnings and best practices for efficiencies in methods and processes.
• Foster a positive and professional team environment that supports high performance.
• Offer guidance in setting clear goals and monitoring performance.
• Maintain flexibility and optimism in adapting to change and managing pressure situations.

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Job Qualification

• Bachelor's degree or relevant fine arts/design degree.
• Minimum 8-12 years of experience as a design lead or similar role.
• Proficiency in Adobe Creative Suite, Microsoft Office, InDesign, Illustrator, Premiere Pro, After Effects, Photoshop, and Adobe Experience Manager across PC and Mac platforms.
• Expertise in managing global stakeholders and cross-functional delivery environments.
• Strong understanding of brand guidelines, campaign timelines, and digital marketing deliverables.
• Comfortable leading status updates, creative reviews, and governance calls while balancing creative feedback with operational feasibility.
• Knowledge of Ecommerce platforms (e.g., Lazada, Shopee, D2C) is a plus.
• Experience handling design and copy teams, including relationship management.
• Demonstrated ability to work across global platforms and formats effectively.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.