Credit Control Assistant

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 500 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.

Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.

Industry

Manufacturing Industrial UPS.

We are looking for a Credit Controller Assistant based in Malaysia to make an impact!

Location: Shah Alam, Selangor

Our Offer: What's in it for me

• Global family leave.
• 13th month salary.
• Personal development opportunities.
• Interactive employee engagement activities.
• Be part of a growing company with an excellent industry reputation, a recognized leader in a market where energy services are in demand.
• Positive corporate culture and strong team work.

SUMMARY OF JOB

Manage Gutor's Accounts Receivables and ensure invoices are paid to terms.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Send monthly account statements and payment reminders to customers
• Call customers with respect to outstanding invoices. Accountable for reducing the delinquency for assigned accounts.
• Provide customer service regarding collection issues and resolving customer disputes.
• Day-to-day administrative accounting tasks such as reporting and posting of transactions on SAP
• Cooperating closely with other teams and enlisting support when needed to accelerate the collection process (project management, customer services, sales, finance managers)
• Investigating and review credit risk involving customers

SECONDARY DUTIES

• Initiate/Contribute to Process Improvements
• Assist with ad-hoc projects e.g. ERP testing

JOB REQUIREMENTS

EDUCATION-MINIMUM REQUIRED LEVEL:

• Diploma / Degree in Finance / Accountancy or equivalent experience.

EXPERIENCEMINIMUM REQUIRED:

• At least 2 years experience in Customer Service/Order to Cash/Finance

KNOWLEDGE AND SKILLS REQUIRED:

• Excellent written and verbal communication skills
• Strong interpersonal skills with the ability to challenge and influence customers and other stakeholders
• Demonstrated analytical and problem-solving ability
• Well organized and efficient. Proven track record of completing tasks timely and accurately
• Knowledge of SAP or other ERP systems an advantage
• Microsoft package

KNOWLEDGE AND SKILLS DESIRED BUT NOT ESSESTIAL:

PERSONAL ATTRIBUTES:

• Positive attitude
• Results focused
• Strong can do attitude & strong sense of ownership of customer issues

Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.