Handle and administer accounts receivable for Self-pay accounts to avoid possible of bad debts and ensure collection is up-to-date.
Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit term.
Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.
Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.
Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.
Feedback to enquiries raised by clients, investigate and revert to insurance/TPA/MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.
Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.
Understand clients&apos situation & provide financial advise accordingly whenever required.
Assist in ad-hoc task/project assigned.
Job Requirements:
Degree in Accountancy/Finance/Business Administration, LCCI qualification or any related discipline.
Minimum 1 year of relevant working experience.
Fresh graduates are welcomed to apply!
Skills: Negotiation, analytical, interpersonal, problem solving, listening & communication.
A team player and able to work independently.
Candidate must be able to work on Saturdays (half day) during probation.
