Lead end-to-end collections, recovery, litigation, repossession, and asset disposal activities to achieve portfolio and financial targets.
Develop and implement effective collection and recovery strategies aligned with business objectives, KPIs, and financial forecasts.
Manage delinquent hire-purchase accounts from early arrears through legal recovery, enforcement, and judgment execution.
Monitor portfolio performance, recovery rates, trends, budgets, and KPIs, implementing corrective actions and process improvements where required.
Lead and manage Collections, Loan Monitoring, Litigation, and Assets & Disposal teams, ensuring strong performance, accountability, and continuous development.
Oversee litigation matters, including legal documentation, panel solicitors, court proceedings, settlements, enforcement actions, and legal costs.
Manage repossession and disposal of recovered assets, including auctions, tenders, ownership transfers, and strategies to maximize recovery value.
Collaborate with internal stakeholders, particularly Sales and Marketing, to improve recovery outcomes and accelerate asset disposal.
Review and enhance policies, procedures, and processes to strengthen operational efficiency, regulatory compliance, and recovery performance.
Prepare management reports, approval memoranda, and performance updates on recovery activities, legal matters, budgets, and portfolio trends.
Drive continuous improvement initiatives and support strategic projects to enhance overall collections and recovery effectiveness.
Job Requirements:
Bachelor's degree in Business Administration, Finance, Economics, Law, or a related discipline.
At least 8 years of relevant experience in collections and recovery within the industrial hire-purchase or equipment financing sector.
Extensive hands-on experience in loan collections, remedial management, debt recovery, and litigation.
Demonstrated leadership and people management capabilities, with a strong track record of driving team performance and achieving results.
Excellent communication, negotiation, and interpersonal skills.
Strategic, proactive, and adaptable, with the ability to manage multiple priorities and perform effectively in a fast-paced environment.
