Principal Responsibilities
- Delivering financial and non-financial targets within assigned portfolio.
- Strategic management of aged debt.
- Establishes and communicates credit management policy and ensures business compliance and gains customer agreement
- Takes decisions as appropriate and proactively
- Uses analytical skills to gain wider understanding of trends and reasons for slippage then takes steps to mitigate the risks
- Provides clear strategy and aligns business resources to manage problem accounts
- Establish compliance with Linde safety standard, policies and procedures
- Promote corporate values of the company
- Takes ownership and leadership in resolving issues/ disputes and provide guidance to other team members
- Performs any other tasks/assignments/projects related to the Credit Management that may become necessary as deemed fit by department strategy and/or Management
Required Key Skills
- Strong interpersonal and communication skills in outbound credit management
- Experience in credit management with the ability to manage end-to-end Account Receivable processes, including customer account reconciliation, dispute resolution and credit risk & collections monitoring
- Conduct detailed account reconciliations across multiple business segments, ensuring accuracy and timely resolution of outstanding items
- Handle various types of disputes with professionalism, patience, and sound judgement
- Collaborate closely with sales, operations, and finance team to drive resolution and maintain healthy customer relationship
- Proven results delivery with business credibility
- Proficient in MS Office and SAP applications
- Highly detail and organised and a fast learner
- Strong team player with strong networking ability
Qualification and Experience
- Degree in business or any associated discipline, preferably financial background
- Proven results delivery - demonstrated success within a credit management team
- Proven negotiation and influencing skills
- Independent and ability working under pressure fast and high-volume environments
- Self-management discipline
