Job Description
Key Responsibilities
1. Operations and Service Delivery
- Shift Adherence: Strictly follow assigned shift schedules to ensure the outlet is always ready to serve our guests.
- Drink and Food Preparation: Handcraft beverages and prepare food items according to Santan's standardized recipes.
- Quality Control: Ensure all food and drinks served meet our Premium Quality promise in both taste and presentation.
- Stock Management: Proactively monitor and replenish food stocks and supplies to ensure zero downtime during peak periods.
- Hospitality Excellence: Deliver Best-in-Class service by greeting guests warmly and ensuring a seamless, friendly checkout experience.
2. Cleanliness and Food Safety
- Hygiene Standards: Maintain a Clean as You Go policy. Execute daily and weekly cleaning schedules for the outlet, equipment, and workstations.
- Food Safety: Strictly adhere to Food Safety guidelines to prevent cross-contamination and ensure guest wellbeing.
3. Teamwork and Brand Ambassadorship
- One Team: Work collaboratively with your colleagues to achieve outlet goals we win together and support each other during high-pressure moments.
- Brand Representative: Act as a proud ambassador of the brand, upholding our reputation through professional conduct and a positive attitude.
- Operational Flexibility: Adapt to business needs, including the flexibility to be transferred to different outlets or assist in different zones as required
Requirements and Qualifications
- Experience: Having prior F&B experience is a star point for your application, but fresh graduates with a hospitality background are more than welcome to apply.
- Mindset: Must have a strong willing to learn attitude and a beginner mindset. You should be resilient and able to work effectively under pressure.
- Health Prerequisites: Must have completed the Typhoid Jab prior to your start date.
- Food Handler Training (FHT): Must be willing to attend FHT training, which will be provided by the company within the first month of joining.
- Availability: Must be flexible to work on a rotational shift basis, including weekends and public holidays.
- Character: We look for individuals who are naturally friendly, approachable, and possess a strong sense of integrity.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
