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Hiring Now | Customer Service Representative – Social Media Project
We are looking for experienced Customer Service Representatives to join our growing team!
Location: EQ Site, Malaysia
Position: Customer Service Representative
Joining Date: 18 May 2026 (Tentative)
Headcount: 6 Openings
Shift: 24/7 Rotational Shift
Employment Type: Permanent Position
Salary & Benefits:
• Basic Salary: RM 5000
• KPI Allowance: RM 300
• NSA Allowance: RM 300
• Annual Leave
• AIA Insurance Coverage
• Salary Increment Opportunities
Requirements:
• 2.5+ years of experience in Customer Support or Technical Support
• Preferably from Digital Advertising or BPO background
• Experience handling voice calls, live chat, and emails
• Hands-on experience with ticketing tools such as Zendesk, Freshdesk, or Salesforce Service Cloud
• Ability to guide advertisers on campaign optimization and platform best practices
Job Scope:
• Handle customer queries via voice, chat, and email
• Support advertisers with campaign optimization
• Ensure high-quality customer experience and issue resolution
Interested candidates can apply now:
WhatsApp: +60392123375
TRINITY WORKFORCE SOLUTIONS
We've built a deep understanding of candidates, clients and technologies used in this ever-evolving sector, helping us to connect top talent with leading companies every day.
Trinity is posed to take on even greater challenges in the coming years as it remains firm in its commitment to provide only the best employment opportunities to the country's highly skilled labor force and professionals, and showcasing the best that the Multiple Geographics has to offer to the global labor market.
Trinity can be the ‘One Stop Shop’ for recruitment, with capabilities of supporting with recruitment requirements across all areas of the operation, with our aim being to “Keep you in excellent working order�.
Job ID: 147389215
We don’t charge any money for job offers
