Manage day-to-day job progress as per the standard operating procedures (SOP).
Attend to customers request on booking and the shipping arrangement.
Prepare and follow up the necessary shipping documents with the related parties such as customer, forwarding agent, carrier and OGA (if any for permit related commodity).
Coordinate with customer, forwarding agent, carrier, and internal team to ensure the delivery is within the free time given and no shut-out.
Billing and send Invoices plus supporting documents to customer.
Ensure customer requirement are met, customer is up to date on their orders and documentation is accurate, precise, and timely.
Monitor and follow up the customs clearance status till job completed (customs clearance completed).
Working closely with related departments/divisions to ensure job completion.
Any other job that maybe assigned by the Company/Management
Job Requirements
Minimum qualification of SPM or equivalent. Diploma or Degree in Logistics / Transportation, Economics, Accountancy, or related field will be an advantage.
Minimum 2-3 years of working experience is similar position, preferably in the shipping and logistics industry.
Good command of English and Malaysia both written and spoken. Able to converse in Mandarin will be added advantage.
Proficient in MS Office.
Able to work independently with high work commitment.
