Customer Coordinator (Korean/Cantonese Speaker)

We are currently hiring Customer Coordinators based Kuala Lumpur (Malaysians only).

Available Openings:

• Korean + Cantonese Speaker

• Korean Speaker

• Cantonese Speaker

Job Scopes:

• Manage customer enquiries and after-sales support through email and internal systems

• Assist customers with return, exchange, and order-related requests

• Coordinate closely with internal departments to ensure smooth issue resolution

• Monitor and follow up on system-related cases and escalate when needed

• Maintain accurate records and prepare service-related documentation

• Provide timely updates and professional support to customers and internal stakeholders

• Support daily coordination and administrative operations

Requirements:

• Diploma or Degree in Business Administration, Customer Service, or related disciplines

• Prior experience in customer support, coordination, or service operations is an advantage

• Organized, detail-oriented, and able to manage multiple tasks efficiently

• Comfortable working in a fast-paced environment

• Basic proficiency in Microsoft Office applications

Language Requirements:

• Good command of English is required

• Cantonese proficiency (spoken & written) is preferred for relevant roles

• Korean and Mandarin language skills will be an added advantage