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Daythree

Customer Experience Executive

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  • Posted 25 months ago

Job Description

*PLEASE kindly read the JOB DESCRIPTION carefully before clicking on apply.

Job Description:

  • Experience working at customer service environment would be an added advantage
  • Able to commit on rotational shift hours, with multiple shift working patterns on monthly basis. 9.5 hours shift (including 1 hour meal break & short breaks). Working hours might change with prior notice.
  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Liaise with back-end support to solve issues/queries/concerns
  • Preferable candidates which are able start on 23rd October 2023
  • Min requirement Diploma holder & above
  • Position open for MALAYSIA CITIZENS only

Benefits:

  • Nearby LRT station (LRT Taman Jaya)
  • Basic salary from RM2,000-RM2,300 with RM300 KPI Allowance (based on attendance & performance)
  • 5 working days, 2 days off (Alternate Off Days based on schedule given)
  • Medical Benefits up to RM60
  • Permanent position
  • EPF
  • SOCSO
  • EIS

Great career path way, with ample opportunities to grow in the industry. Fun work space environment, with dedicated leaders to ensure appropriate guidance for every individual to achieve their full potential. APPLY and we'll get in touch with you as soon as possible!

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About Company

Job ID: 68481425