BE GREAT TOGETHER WITH US.
Innovation, Efficiency and Ambition: this is what VAT has stood for over 50 years.
With this passion, VAT has grown to become the leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), the production centers in Switzerland, Malaysia, Romania and Taiwan.
The Customer Order Planner (Semi Finish Goods) plays a crucial role in managing end-to-end order fulfillment operations. The primary objective is to ensure the timely delivery of the right products at the right cost, all while aligning with organizational revenue goals and meeting customer requirements.
Roles, Responsibilities and Job Expectations
- Plan for semi finish good parts, and manage production schedules to meet customer delivery requirements and best utilize company's productive capacity.
- Responsible for customer order fulfilment, confirmation of sales order within 48 hours for SF spare part orders.
- Driving SF supply to support product delivery to meet department KPI (OTDr, OTDc, Factory Output, Revenue, COGS, LT, inventory etc)
- Collaborate with material supply management on flawless materials supply for production used.
- Develop the firm production schedule and communicate to appropriate production leads.
- Plan, regulate and alter assembly schedule according to demand and with established manufacturing sequences and lead times.
- Sales order management inclusive of SO acknowledgement, commitment to customer, rescheduling & cancellation by working with respective team, if required.
- Analyze forecast accuracy and capacity requirement and communicate with respective Stakeholders for necessary actions to support business and customer needs.
- Ensure cycle times/demonstrated capacity are accurately reflected in the planning system.
- Participate in change control process and make sure transition plan is in place to phase in new parts and phase out obsoleted parts to avoid or minimize impact on scrap cost.
- Ensures an effective supply chain, especially during ramp up / ramp down of business.
- Cooperates with Strategic Purchasing in the development and handover of new product for flawless transition from New Product project to Mass Production project.
- Liaise with the appropriate functional partners throughout the product life cycle.
- Develop and deliver Continuous Improvement Plans, or any other business process/tool improvement project for future state maps.
- Any other duties as assigned by superior/management.
Key Competencies and Skills
- Minimum Degree holder with 3-5 years of experience in Planning, Supply Chain and/or Business Management
- Strong analytical skills coupled with the ability to present results clearly and compellingly
- Strong interpersonal and communication skill, & cross function collaboration
- Self-motivator who works effectively in team or independent work environments
- Results and customer orientated team player
- Ability to work under pressure and assertiveness
- Working knowledge of MS Office and ERP systems
- Strong organizational and problem-solving skills
VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified application that contributes to innovation, improves customer orientation and employee satisfaction. One-step in this direction is to ensure that people are recognized and fairly compensated for their contributions to the company. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment in ensuring equal pay for equal work between men and women.
