Customer Service (24/7 Rotational Shift)

-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Good computer literacy

Job Types: Full-time, Permanent

Pay: RM1,

• 00 - RM2,100.00 per month
  
  Benefits:
• Health insurance

Maternity leave
Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)

English (Preferred)