Customer Service Associate

Join Our Team at Universal Serviced Offices – Kuala Lumpur Based

The Company

Universal Serviced Offices Sdn Bhd (USO) operates coworking facilities in Kuala Lumpur and Labuan. USO specializes in serviced offices, coworking spaces, virtual offices and all associated services.

We currently have a vacancy based in Kuala Lumpur at our stunning facilities in Bangsar South and Mid Valley for a Customer Service Associate. You will be the face of our customer experience as part of a vibrant team who are focused on providing exceptional customer service.

Customer Service Associate

Requirements

• Previous experience in sales and/or customer service
• Excellent face to face and phone communication skills with customers
• Ability to build and nurture relationships with customers, clients and agents
• A general competency with the major social media platforms
• Organization and planning skills a plus
• A fluency in English, both verbal and written

Benefits

• Excellent salary and work conditions
• Bonus scheme
• Freedom to display your flair, creativity and decision-making ability
• External and in-house training programs to ensure your skills are current
• A vibrant, happy & friendly work environment that is focused on your development
• Medical insurance coverage, EPF & SOCSO