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Customer Service Associates

2-5 Years
SGD 3,000 - 4,500 per month
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  • Posted 3 hours ago
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Job Description

  • Answer customer inquiries via phone, email, chat, or face-to-face
  • Handle complaints and resolve customer issues
  • Provide product or service information
  • Process orders, returns, refunds, or exchanges
  • Follow up with customers to ensure satisfaction
  • Maintain customer records and update databases
  • Coordinate with other departments to solve problems
  • Support sales and administrative tasks when needed

Required Skills

  • Good communication and interpersonal skills
  • Problem-solving ability
  • Patience and professionalism
  • Time management
  • Basic computer and Microsoft Office skills
  • Ability to work under pressure
  • SAP

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Job ID: 149358479