Search by job, company or skills

Brainhunters Workforce Solutions Sdn Bhd

Customer Service (C1 Proficiency)

2-3 Years
MYR 2,800 - 3,500 per month
new job description bg glownew job description bg glownew job description bg svg
  • Posted a month ago
  • Be among the first 20 applicants
Early Applicant
Quick Apply

Job Description

Description

We are seeking a Customer Service representative with C1 proficiency to join our dynamic team in Southeast Asia. The ideal candidate will have 2-3 years of experience in a customer service role, demonstrating a strong ability to communicate effectively with clients and resolve their issues in a timely manner.

Responsibilities

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and effectively.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Document customer interactions and feedback in the CRM system.
  • Collaborate with team members to improve customer service processes and experiences.

Skills and Qualifications

  • C1 proficiency in English and/or other SEA languages is required.
  • Strong communication and interpersonal skills.
  • Problem-solving skills and a customer-oriented mindset.
  • Experience with CRM software and customer service tools is an advantage.
  • Ability to work in a fast-paced environment and handle stressful situations.

Diploma

About Company

Agensi Pekerjaan BrainHunters Sdn Bhd operates as a workforce solutions provider, and its “BrainHunters” Team boasts an extensive background in the recruitment field, spanning over two decades. This team possesses a wealth of experience and expertise, aligning well with the industry’s standards and expectations.



Amidst the pandemic, a multitude of professionals, recent graduates, and individuals across both white-collar and blue-collar domains faced job losses, causing unemployment rates to surge. Fortunately, the rise of digitalization and online commerce played a pivotal role in rejuvenating the economy and generating employment opportunities, particularly within the e-commerce, manufacturing, and logistics sectors.



As a result of the heightened demand for roles within these industries, BrainHunters seized the opportunity to bridge these gaps. The firm committed to mitigating the unemployment rate within Malaysia’s workforce. Operating from the hearth of Malaysia’s capital Kuala Lumpur, BrainHunters is steadfastly dedicated to prioritizing job opportunities for local individuals. This strategic approach serves the best interest of both nation and the developing workforce across various key industrial sectors.



“We at BrainHunters are continuously making a positive impact and creating a brighter future for all!”

Job ID: 143604739