Customer Service Engineer

-Provide on-site technical support to clients, including installation, maintenance, and troubleshooting

-Conduct regular inspections/preventive maintenance to ensure optimal performance of equipment

-Strive to get up-to-date technical skills/knowledge

-Communicate effectively with clients/HQ to understand the needs and provide tailored solutions

-Build and maintain strong relationships with customers, ensuring high levels of satisfaction

-Assist in planning and executing field service projects, ensuring timely completion & quality

-Other Ad-hoc duties if assigned by managements

MUST TO HAVE:

-Min 2 years experience as electrical engineer, mechanical engineer, especially maintenance engineer

-Familiarity with trouble shooting and maintenance of large machines

- Willingness to go to client site in case of emergencies