Book the interview slot - Virtual Session quickly through whatsapp +601116240031
Description
We are seeking a dedicated Customer Service Representative to join our team in Southeast Asia. The ideal candidate will be responsible for delivering exceptional customer service and support to our clients. This role requires excellent communication skills and a passion for helping others.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues and complaints effectively and efficiently while ensuring customer satisfaction.
- Document customer interactions accurately in the CRM system.
- Collaborate with team members to improve service delivery and customer experience.
- Provide product information and support to customers, guiding them through troubleshooting steps as needed.
- Maintain a positive and empathetic attitude towards customers at all times.
Skills and Qualifications
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and ability to think critically under pressure.
- Proficiency in using CRM software and other customer service tools.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and organizational skills.
- Ability to work collaboratively in a team-oriented environment.
DM +601116240031 whatsapp to book the interview slot or email resume to [Confidential Information]
