Customer Service Executive
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Dear Connection,
Greetings from Asian Technology Solution Malaysia
We are hiring for a Customer Service role.If interested please share your CV for the next steps.
Role : Customer Service /Customer support
Client : Banking
Location: Malaysia (Kuala Lumpur)
Type : 1 Year Extendable
Mode : Work from office (Chulan Tower in Kuala Lumpur, Malaysia, business at Level 13, No. 3 Jalan Conlay.)
Job descrition:
Provide customer support, liaise with merchants, handle inquiries, and ensure smooth communication with customers.
Passionate about improving Customer Allegiance Score (CAS).
Curious and accept continuous process improvement.
Able to work independently, as well as collaborate with peers to work towards a common goal.
Flexible for rotational shifts (24/7)
If you're interested, ping me or email your profile to
[Confidential Information]
References are highly appreciated
At Asian Technology Solutions (ATS), we empower businesses to thrive in a digitally complex world through innovation, integrity, and service excellence. As a strategic partner to enterprises across Asia, the Middle East, and Australia, ATS delivers transformative solutions in Talent Acquisition, Consulting, IT Services, Cyber Security, and Fraud Prevention.
From building high-performing teams to implementing intelligent security systems and driving digital transformation, we help organizations unlock agility, resilience, and long-term growth. Our regional expertise, combined with global best practices, allows us to deliver tailored strategies that meet the evolving needs of our clients.
Job ID: 152516143
Skills:
Problem Solving, Multitasking, Conflict Resolution, Customer Engagement, customer service, calls, email&chat
Skills:
Customer Service Management system, e-commerce, zendesk, Technical Skills
Skills:
Problem-solving, Customer service, Process Orientation
Skills:
Customer Service, Customer Care
Skills:
Microsoft Office, Customer service, Case Management, Investigation, Business letter writing
