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Teleperformance Malaysia Sdn Bhd

Customer Service Executive – Cantonese Speaking

Teleperformance Malaysia Sdn Bhd
Penang
0-1 Years
MYR 36,000 - 43,200 per month
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  • Posted 15 days ago
  • Over 50 applicants
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Job Description

Job Details

Location: Livingston, George Town, Penang
Shift: 9AM to 6PM (Monday to Friday)

Who is Teleperformance Malaysia
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

Responsibilities
  • Proven experience in customer-facing roles (phone, chat, in person).
  • Passionate about delivering exceptional customer experiences.
  • Excellent communication skills, adaptable to different audiences.
  • Flexible problem-solving approach, committed to exceeding expectations.
  • Thrives in a team environment, eager to learn and grow.
  • Curious and inquisitive, always seeking professional excellence.
  • Effective time management and multitasking abilities.

Requirements
  • Familiarity with IOS and/or MacOS, or comparable technology is preferred.
  • Fluent in the required language Cantonese English (speaking, reading, and writing)
  • Experienced in technical troubleshooting.
  • Analytical skills for resolving complex issues.
  • Proficient in navigating multiple systems and tools.
  • Self-managing in fast-paced environments.
  • Embraces challenges and takes on additional responsibilities.
  • Willing to Relocate to Penang

#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard

Diploma

More Info

Job Type:
Permanent Job
Industry:
ITES/BPO/Call Center
Role:
Customer Service Executive (Voice)
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Malaysian

About Company

Teleperformance Malaysia Sdn Bhd

Teleperformance is the global leader in outstanding customer experience.
We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.
We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence.
With a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us.
We are moved by passion. It defines us. It motivates us. It moves us forward. And it is part of everything we do.

Job ID: 75162873

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Last Updated: 28-11-2025 09:14:52 AM
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